Refund policy

Thank you for choosing Neya Boutique. We appreciate your business and strive to provide you with high-quality products. To ensure clarity and transparency, please be advised of our No Return, No Exchanges policy outlined below:

        1.      All Sales Are Final:
All purchases made at Neya Boutique are considered final. We do not accept returns or exchanges for any reason, except in the case of damaged or defective items.
        2.      Damaged or Defective Items:
In the rare event that you receive a damaged or defective product, please contact our customer service within seven days of receiving the item. We will gladly assist you in resolving the issue by providing a replacement or a refund. Please understand all items are inspected thoroughly before sending out. 
        3.      Exceptions:
Our No Return, No Exchanges policy applies to all products unless otherwise specified. Special circumstances may be considered on a case-by-case basis, subject to our discretion.
        4.      How to Contact Us:
If you have any questions or concerns regarding your purchase, please contact our customer service team at neyaboutique@gmail.com or message us.

Thank you for your understanding and cooperation.